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RockSolid Success Stories
What RockSolid POS Users Are Saying:
“If I thought that RockSolid needed help selling their product, I would volunteer to work their booth at the [DIB Market]. But since the product sells itself so well, I know they wouldn’t need me. Best money I ever spent.”
Alan Talman, Karp’s Hardware, Long Island, NY
RockSolid Alternate Unit of Measure screen
“Hard to believe but true, someone actually created a POS system that is not only simple but fast, accurate and reasonably priced. After eight years on other POS systems, from the largest in the industry (also the most expensive), Triad, to the newest high tech touch screen technology, it is simply amazing that we were able to find a system that can do the things we need to do and do it with speed and common sense. … The support is almost not necessary, although it is great to work with them.”
David and Veronica Estey, Estey Hardware, Hinesburg, VT
“We once worked 60-70 hours a week, and most of that time we spent working on my computer with inventory-related problems. We have since cut that time down to a couple of hours on order day and 45 minutes to receive an order and make necessary corrections.” (RockSolid inventory pictured at right)
Craig and Kathy Collins, Collins Hardware, Aurora, CO
“After years of frustration with the Triad system, it is amazing how easy the RockSolid software is to learn and use.”
Tim Kazmierski, Wentz Hardware, Emmaus, PA
“We have been using RockSolid for 2 ½ years and have not regretted it for one minute.”
Jeff Arden, Lloyd’s Ace Hardware, Sutton, WV
“This is one of the most secure POS systems I have ever looked at. This system is so user friendly and reliable. I had so much confidence in this system that after only one day running it I took a two week vacation. And the report section in RockSolid makes my job 100 percent easier.”
Jeff Arden, Lloyd’s Ace Hardware, Sutton, WV
“Well, after 9 months, all I have to say is ‘Why didn’t I change sooner?’ The system has saved us time and money. Time saved at the checkout, time saved ordering, time saved processing monthly statements. Money saved on monthly support, money saved at the checkout, money saved on postage. I can’t wait until the [Do it Best] October Market to try out the handheld unit to do my buying; it will save me many hours of time on the market floor.”
Rob Gardiner, Damariscotta Hardware, ME
“I just want to drop you a short note to let you know how much we like your POS software. In the three short months that Stevensville Hardware has been using it, the software seems bullet proof and the technical support has been unbelievable. I have had many years experience with different systems in different industries, some systems costing upwards of half million dollars and I can honestly say that your product is excellent and your support after the sale is No. 1.”
Phil Henderson, Stevensville Hardware, Stevensville, MT
“This is the BEST system that there is for hardware stores! Buying RockSolid POS was the best decision that we made.”
Dan & Penny Wills, Owners, Hoffman Hardware, New Hartford, CT
“What once took two HOURS to print now took 45 minutes. That’s not the best part. What once took my mother and daughter two long DAYS to do took my wife and I two hours. Start to finish… 2 hours! Statements are a piece of cake. Best part, no more filing at the end of the day! The signature capture is pure genius. The customer signs the signature capture and the computer stores it and prints it all out at the end of the month. I’m telling you; you’ve saved me at least four hours a week, because I don’t have to file customer invoices!”
Kyle D. Bowman, St. Paris Hardware, St. Paris, OH
“I have options available to me now that I never had with [ABC POS] such as flexible reporting and an extremely slick accounts receivable system… Choosing RockSolid is no doubt the best business decision I’ve ever made.”
Scott Peterman, Network Advantages
“I have installed RockSolid in three hardware stores in the past five months and it far exceeds any Point-of-Sale program that we’ve ever used, to include Peachtree, Champion and The General Store. The features and functionality of the program continue to amaze us.”
Scott Peterman, Network Advantages
“All of our equipment was compatible to RockSolid — the only thing we needed was signature boxes. The other companies wanted to sell you the whole thing. RockSolid POS has been a life saver and a time saver. We have nothing but good to say about the system and their help desk.”
Jim Noble, Quality Lumber and Supply, Whitehouse, TX
"Besides costing at least 60 percent less than any other DIB compliant software, RockSolid is easier to use and much faster to learn. It took less that 10 minutes to get my point of sale cashiers up and running with the basic knowledge they needed to run the register! Your data conversion from CS2000 to RockSolid was practically flawless, and made the conversion a pleasure instead of a horror. I really love the handheld unit for inventory control and ordering capability. It really makes both doing our weekly order and doing price updates with its remote label printing a breeze! …The only thing that I am sorry about is that I did not know about your software sooner!”
Richard Blum, President, Idlewild Do-it-Best Hardware, Jamaica, NY
“RockSolid POS has proven to be an efficient, accurate and simple system that even the computer illiterate can comprehend. My employees absorbed all the functions with ease and security is available to ensure that only authorized personnel can perform certain functions. Training new employees has taken half the time since the register portion of the software system allows for less errors in processing transactions.”
Norman P. Burger, Eastwood Hardware, Pittsburgh, PA
“Your system is better than sliced bread. Things are going great. Thanks a bazillion.”
Pete Klaiber, Klaiber’s Pro Hardware, Wattsburg, PA
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