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Advantage™ Ecommerce
Put Your Business on the Internet
- Sell products online all day, every day
- Offer 24/7 customer service
- Reduce transaction costs
- Improve order accuracy
- Give customers online access to account information
- Eliminate customer service and accounting calls
- Simplify collections
Online Purchasing Made Easy
ECinteractive™ makes it easy for your customers to locate and purchase products online.
- User-friendly shopping cart
- Personalized pricing
- Personal favorites lists
- Powerful search tools
- Repurchase items from previous orders
- Customer rewards program
- Save partial orders to finish later
Customer Service on the Web
ECinteractive is more than just an online storefront, it’s a 24/7 customer service center on the Web. Your customers can:
- Check the status of open orders
- Review and print account statements in 30-, 60- or 90-day formats, or hone in on item detail
- Pay account balances online or print customized remittance forms
- View complete, detailed purchasing history for all orders, whether placed by Web, phone, fax or in person
- Search order history by date, P/O, item number and department
- View signatures to confirm delivery receipt
- Improved purchasing control
- Flexible purchasing controls let customers set up an online approval process that matches their internal purchasing flow
- Order for multiple users, departments or locations
- Multiple approval options
- Send customized confirmation e-mails
- Add reasons/comments to denied orders
- Restrict purchasing to approved products
- Automatically return denied orders for correction
- Budget controls
Complete Management Control
- Group customers for simplified management
- Track customer’s available machines and match supplies with consumables
- Create custom product catalogs
- Assign multiple catalogs per customer
- Competitor product matching tool
- Restrict access to A/R information by customer group
- Set up custom remittance forms for each location
- Customizable confirmation e-mails
- Merchandising tools
- Online sales reporting
- Transaction history reports for accounts and individual users
- Search for specific accounts by detail
Further Details
For further details on Advantage features and functionality, please visit the Advantage main page.
Learn More
Learn more about what our software can do for lumber and building materials dealers, and schedule a demo. Learn More >>
