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OMDNet™
Give your customers a 24/7 online service desk and collect meter readings automatically via the Internet with OMDNet, a standard feature of ECi’s OMD® business system.
Online Customer Service
Putting customer service on the Web, OMDNet lets online customers:
- View account information such as order history, outstanding invoices and service history
- View installed equipment with model numbers, serial numbers, locations and more
- Enter meter readings
- Log service calls
- Place orders for consumables or other office supplies
Your OMDNet site is fully integrated with your OMD business system so your customers will always see real-time, up-to-date account and equipment information.
Site appearance and functionality can be customized for individual users based on your preferences and your customers’ needs.
Automatic Meter Readings
OMD was the industry’s first business system to offer an integrated meter reading collection solution. Working with numerous industry hardware and software platforms, OMDNet’s direct meter read interfaces are designed to:
- Download meter readings from Internet-connected equipment
- Automatically save downloaded meter readings in your OMD system
- Eliminate data entry errors associated with manual meter readings — no transpositions, missing digits or partial meter readings
- Reduce costs and improve billing speed by eliminating time-consuming meter reading requests
OMDNet supports direct meter read interfaces with:
- American PrintWare
- Canon
- FM Audit
- Imaging Portals
- Konica Minolta
- Kyocera Mita
- Lanier
- Muratec
- MWAi
- Okidata
- PrintFleet
- Ricoh
- Sharp
Learn More
Learn more about what our software can do for equipment dealers, or schedule a demo. Learn More>>
