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ECinteractive™
ECinteractive is ECi’s next generation Web storefront application, running on a platform designed from the ground up to provide dealers with a significant advantage in competing for online business.
ECinteractive offers a user-friendly design, powerful search features, improved purchasing control and robust integration with your ECi business system. ECinteractive also incorporates advanced technologies like AJAX, Microsoft’s latest SQL Server database architecture, and the Microsoft® .NET programming framework.
“We really didn't have to train the customer,” said Ed Copeland, systems administrator of Keeton’s Office Supply Co., Inc. in Bradenton, FL. Keeton’s was the first dealership to get a live customer order on ECinteractive. “I just gave the customer the user name and password for the [DDMS®] account,” Copeland said. "The customer found the order on hold in ECinteractive, and added it right to their cart. When I followed up, they said it was very user-friendly.”
World-Class Search Features Make Buying Easier for Your Customers
ECi worked closely with S.P. Richards and United Stationers to provide
greatly enhanced search capabilities. United Stationers SmartSearch and
S.P.Richards' Enhanced Content both let dealers offer their
customers significantly better search capabilities. Benefits include powerful
new search refinements to locate the best product choices, expanded categories
to aid catalog browsing, and other shopping features such as side-by-side
product comparisons and richer product detail. Product selling points,
detailed attributes, warranty information, and alternative product choices
will aid purchasers in making educated buying decisions.
Find out More about ECinteractive
- ECinteractive Demo Site with S.P. Richard's Enhanced Content
- ECinteractive Demo Site with United's SmartSearch
- ECinteractive Demo Site (standard search)
- ECinteractive
5-Minute Guided Tour Video
- Order the DVD (PDF download)
- FAQs on ECinteractive for DDMS®
- Comparing ECinteractive with Dealer Station®
Learn More
Learn more about what ECi software can do for your business, and schedule a demo. Learn More >>
Features
User-Friendly Design
- Everything about ECinteractive is designed to make online purchasing faster and easier than ever!
- Enhanced user interface designed with customer input
- Drop-down navigation menus
- Context-sensitive online help
Powerful Search Features
- Improved search features help you find exactly what you need
- Search by product attributes — new, recycled, shippable, etc.
- Suggested seller displayed after first page of results
- Results include matching categories and top-selling items
- Faster display of search results
Improved Purchasing Control
- New approval options give you more control over your purchasing processes
- Multiple approval flows per user
- Add reasons/comments to denied orders
- Return denied orders for correction
State-of-the-Art Technology
We’re utilizing the most current Web technology, including AJAX, SQL databases and the Microsoft® .NET programming framework.
System Requirements
To connect your server to ECinteractive, you must meet the following requirements:
- You will need appropriate communication hardware (a modem, router, etc.) on your server.
- Work with your telephone company and an Internet service provider to set up:
- A dedicated Internet connection
- A static IP address
- You must have at least one e-mail account to receive customer feedback from the links on your ECinteractive site.
- You will need to contact us to activate your site. While hosting services for your Web storefront are included in your monthly fee, there will be a modest, one-time fee to cover the costs of setting up your new Web site.
For more details, see our Ecommerce FAQs.
