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RockSolid POS™ Support
Contact Support
RockSolid POS Technical Support is available during regular business hours from 7 a.m. to 7 p.m. Eastern Time, Monday through Friday.
- E-mail:
- Toll Free: 800- 588- 5128
Shipping Address
To ship hardware or other items to RockSolid POS Technical Support, please use the following address:
Rock Solid POS Technical Support
ECi Rock Solid
PO Box 421
Big Sandy, TX 75755-0421
Contact Accounting
Accounting and remittance are handled by ECi headquarters:
To contact ECi Accounting:
- E-mail:
- Phone: 800-959-3373
To Remit Payment to ECi, please use the following address:
eCommerce Industries, Inc.
PO Box 200164
Pittsburgh, PA 15251-0164
Download Software
Free evaluation copy of RockSolid POS™
Download this fully functional version to see if RockSolid POS is the right tool for your business. It includes all the features, but we limit the number of customers and inventory items you can add.
RockSolid POS RF Remote
This mobile software provides purchasing and inventory capabilities for your RockSolid POS system.
Microsoft ActiveSync
You'll need this free program from Microsoft when you install RockSolid POS RF Remote.
