Maytech™ Support

On the Maytech Web site, help yourself to a wealth of documentation, Tech Tips, and support on the following products from Maytech Computer Systems:

• Maytech software
• Distributor Station® Maytech Edition Web storefront.
• Mobile Rep™ PDA-based field order entry tool for salespeople.
• Maytech Mobile™ software and notebook computers for mobile sales.

Business Hours

Maytech Customer Service is available during regular business hours in San Antonio, Texas, from 8 a.m. to 5 p.m. Central Time, Monday through Friday.

After-hours support is available from 5 p.m. to 9 p.m. Monday through Friday, and from 9 a.m. to 3 p.m. Saturday. Technical support during a holiday or outside of business hours is billable.

ECi facilities will close on the nearest weekday to observe the following U.S. national holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, and Christmas.

• Email Support at
• Request an Enhancement (links to Maytech.com)
• Contact Maytech for General Questions (links to Maytech.com)
• Email sales at .

Phone Numbers

• Toll-Free: 866-653-9255
• Phone: 210-493-3025
• Fax: 210-493-9846

Shipping Address

To ship supported hardware or other items to Maytech Customer Service, please use the following address:

Maytech Computer Systems
13526 George Road, Suite 110
San Antonio, TX 78230

Accounting

Accounting and Remittance are handled by ECi headquarters:

To contact ECi Accounting:

• Email:
• Phone: 800-959-3373

To Remit Payment to ECi, please use the following address:

eCommerce Industries, Inc.
PO Box 200164
Pittsburgh, PA 15251-0164