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Britannia™ Support

Britannia Technical Support is available during regular business hours in Fort Wayne, Indiana, from 7 a.m. to 6 p.m. Monday through Friday in each time zone.

E-mail Addresses

Phone Numbers

Shipping Address

To ship hardware or other items to Britannia Technical Support, please use the following address:

Britannia Technical Support
ECi Britannia
1616 Directors Row
Fort Wayne, IN 46808

Accounting

Accounting and Remittance are handled by ECi headquarters:

To contact ECi Accounting:

To Remit Payment to ECi, please use the following address:

eCommerce Industries, Inc.
PO Box 200164
Pittsburgh, PA 15251-0164

Britannia gives us the ability to analyze what a customer is buying, average discounts per customer and gross profit per customer. There aren’t many better ways to secure your business.

–Gus Dubiner
1-Stop Office Supplies
Rocky Hill, New Jersey

Special Tax Incentives

Provisions in the 2008 stimulus package offer a 50% deduction on capital investments like ECi software. Learn the details in our 2008 Tax Incentive Report:

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Learn more about what ECi software can do for your business.

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